I am 46, single, no kids. I am a health care professional. I feel that I'm generally a very good saver and a not so good budgeter - hence the credit card debt payoff I worked through in 2020.You may recall at the beginning of the year I posted about how it took weeks to get my Clark's return credited to my account. At the time I was just thankful it was received after I didn't get the tracking info (silly mistake on my part). Well, apparently it was a system wide issue because I got a mass email from the CEO. I copied a brief part of it below. It's so unusual for a large company to issue this sort of apology & I really appreciated it.
"It is unacceptable that you had to wait so long to receive your order from us, or had a delay in receiving a refund, or experienced difficulties getting through to our customer care team."
March 19th, 2023 at 11:40 pm 1679269243